Our Capabilities
Managing a global mission-driven workforce brings a distinct set of challenges — ones that require more than off-the-shelf solutions:
- Duty of Care in High-Risk Environments
Staff in conflict zones, fragile states, or remote locations require specialized emergency assistance, evacuation planning and security protocols — not afterthoughts. Mental health support, both for chronic conditions and acute or traumatic experiences, is an increasingly critical component of duty of care for globally deployed.
- Benefit Equity for Local Nationals
Local national employees are the backbone of INGO operations. Providing equitable, compliant benefits across diverse regulatory environments requires deep market knowledge and creative solutioning.
- Budget Stewardship & Donor Accountability
Every dollar matters. We help you maximize coverage and value, leverage collective purchasing power and deliver transparent cost data that stands up to donor scrutiny.
- Complex, Multi-Tier Workforces
U.S. staff, expats, TCNs, key local nationals, interns and volunteers — each with different coverage needs and regulatory requirements. We design programs that work across the full workforce spectrum.
We bring sector depth, advocacy, and independence that generalist brokers can't match:
- Deep Sector Expertise
Our team has spent careers working with INGOs, nonprofits, higher education institutions and humanitarian organizations. We understand the sector's funding dynamics, workforce complexity, and commitment to equitable treatment of all employees.
- Proven Track Record
We serve organizations in more than 74 countries, with particular depth in Africa. Our nearly 100% client retention rate reflects a partnership that goes beyond placement — we advocate for your people, resolve claims disputes, and find solutions when others say it can't be done.
- Client Advocacy
When a carrier denies a claim or delivers poor service, we don't accept it. We pursue outcomes on behalf of your employees — because every person on your team, wherever they are, is essential to your mission.
- Independent & Agnostic
We recommend what is right for your organization – across insured, self-insured, and alternative structures – and we preserve local arrangements that are working well.
- Humentum Association & NGO Coalition Program
HUB is a member of the Humentum Association, the leading professional association for the INGO sector. We also offer the HUB Global NGO Coalition Program — a streamlined, easy-to-enroll group coverage solution providing medical, dental, vision, life and disability benefits designed specifically for NGOs.
We support mission-driven organizations across a broad range of structures, sectors and geographic footprints:
- International NGOs (INGOs)
Organizations operating in multiple countries with mixed workforces including expats, TCNs, and local nationals, often in challenging or conflict-affected environments.
- U.S. Nonprofits
U.S.-based nonprofits with internationally mobile staff, overseas programs or emerging global operations requiring coordinated benefit support.
- Higher Education
Universities and institutions supporting faculty, staff, students and researchers traveling or studying abroad. We treat higher education as a global nonprofit segment, bringing the same duty-of-care focus and sector expertise we apply to INGOs.
- For-Profit International Development Organizations
Organizations serving the INGO sector through development contracting, implementation or consulting with global workforce profiles similar to INGOs.
- Faith-Based & Humanitarian Organizations
Faith-based, relief and humanitarian organizations with globally deployed staff operating in complex environments requiring robust duty-of-care programs.
We work with organizations of all sizes — from small nonprofits with a handful of international staff to large INGOs with thousands of employees across 50+ countries. Scale is not the entry point. Complexity is.
We bring experience across every major sector of international development, humanitarian response and nonprofit operations:
- Global public health
- Humanitarian relief & emergency response
- Community development & capacity building
- Education, consulting & training
- Civil rights, advocacy & social action
- Finance & microfinance
- Food, agriculture & nutrition
- Legal aid & governance
- Faith-based & religious organizations
- Environmental & conservation organizations
Digital Solution
HUB GlobalView™ — Centralized Visibility for Complex Global Programs
HUB GlobalView provides centralized visibility into your global benefits spend, compliance status, and program performance — giving your HR and finance leaders the data they need to make confident decisions.
Schedule a Demo